Terms & Conditions

Club Apparel is officially now CLUB AIVI – Loyalty Programme Terms & Conditions (GCC)

These Terms and Conditions (“Terms”) govern the Club apparel is officially now CLUB AIVI Loyalty Programme (“Programme”). By registering for, accessing, or using the Programme, the member agrees to be bound by these Terms.

The Programme is owned and operated by Apparel Group, (“Apparel Group”). Apparel Group reserves the right to amend, suspend, or terminate the Programme or these Terms at any time at its sole discretion, with or without prior notice, to the extent permitted by applicable law.

Membership commences upon successful registration through the unified AIVI mobile application or by providing a valid mobile number at a participating point of sale (POS), followed in both cases by successful One Time Password (OTP) verification on the registered mobile number. Only one (1) membership is permitted per GSM mobile number. Membership is personal, non-transferable, and may only be used by the verified member. A member may change their registered mobile number by contacting CLUB AIVI customer support at Customercare@Aivi.com and also providing the ID for verification. Members must be legally competent to enter into a binding contract under applicable law

Membership is valid for one (1) year from the date of first registration and auto-renewed thereafter. To remain eligible for auto-renewal, at least one (1) qualifying purchase must be made during each membership year. Apparel Group reserves the right to discontinue or lapse inactive memberships.

The Programme is applicable across approved and participating retail stores, online platforms, and brands of Apparel Group and its authorized partners, as notified from time to time. Certain brands, outlets, formats, promotions, outlet malls, or clearance sales may be excluded.

Points are earned on eligible purchases in accordance with the earning structure displayed on the AIVI mobile application. For sale items, members shall earn one percent (1%) of the standard CLUB AIVI points (Club Apparel). Food and Beverage (F&B) points, where applicable, shall remain unchanged. Points are calculated on the actual net amount paid in cash, credit card, or debit card, excluding VAT, gift vouchers, promotional credits, or similar instruments. Points are not awarded on the purchase of Apparel Gift Cards; however, points may be earned when redeeming such gift cards. Points earning may vary by brand, format, promotion, or channel, including differences between full-priced and discounted products.

(Club Apparel is now CLUB AIVI)  – One (1) CLUB AIVI point is equivalent to one (1) United Arab Emirates Dirham. Members transacting in the Kingdom of Saudi Arabia, Qatar, Kuwait, Oman, or Bahrain shall receive an equivalent benefit in the local currency of the respective country, as determined by Apparel Group.

(Club Apparel is now CLUB AIVI) – CLUB AIVI points are valid for redemption , unless otherwise specified at the time of crediting. Where applicable, brand-specific validity details will be available in the mobile application.

Points may only be earned and redeemed through the AIVI mobile application. Members must maintain a complete and updated profile to redeem points. Points cannot be exchanged for cash or redeemed for goods or services not approved by Apparel Group. All points remain the property of Apparel Group and do not constitute property or monetary rights of the member.

In the event of a refund, cancellation, or reversal of a transaction, Apparel Group reserves the right to deduct or adjust any points awarded in respect of such transaction. Apparel Group may refuse to award or redeem points in cases of non-payment, suspected fraud, breach of these Terms, misuse of the Programme, or for any other legitimate reason.

Apparel Group may suspend or terminate a membership at its sole discretion, without prior notice, including in cases of breach of these Terms, provision of false or misleading information, abuse of Programme benefits, inactivity for twelve (12) consecutive months, death, insolvency, or bankruptcy of the member. Members may request cancellation of their membership by submitting a written request to . Upon termination or cancellation, all unused points shall automatically lapse without compensation.

By enrolling in the Programme, members consent to receive transactional and promotional communications via SMS, email, WhatsApp, or other electronic means. Members may opt out of promotional communications by .  Personal data shall be processed in accordance with applicable data protection laws in the GCC and CLUB AIVI’s (Club Apparel is now CLUB AIVI) privacy policy.

To the maximum extent permitted by applicable law, Apparel Group shall not be liable for any indirect, incidental, or consequential losses, including loss of points, data, or business opportunities. The Programme and mobile application are provided on an “as is” and “as available” basis. Where liability cannot be excluded by law, Apparel Group’s liability shall be limited to re-crediting or replacing the equivalent loyalty points, at its discretion.

Members are responsible for maintaining the confidentiality of their mobile device, SIM card, login credentials, and OTPs. Apparel Group shall not be responsible for any loss, theft, unauthorized access, or misuse of accounts or points arising from the member’s failure to safeguard the same. Any loss of a mobile phone or SIM card must be reported to Apparel Group promptly. Failure to do so may result in loss of points, for which Apparel Group shall not be liable

All intellectual property rights relating to the Programme, mobile application, content, and branding belong to or are licensed to Apparel Group. No rights are granted to members except for use of the Programme in accordance with these Terms.

Apparel Group may revise these Terms from time to time by publishing the updated version on the mobile application or website. Continued participation in the Programme after such publication constitutes acceptance of the revised Terms.

These Terms shall be governed by and construed in accordance with the laws applicable in the GCC. The courts of Dubai, United Arab Emirates, shall have exclusive jurisdiction over any disputes arising out of or in connection with the Programme.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The decision of Apparel Group in all matters relating to the Programme shall be final, subject to applicable law.

 

 

Club Apparel is officially now CLUB AIVI – Loyalty Programme Terms & Conditions (GCC) SMS:

• At the time of registering for the programme, the customers must and should agree to the mentioned T&Cs to opt in.
• There is no fee from CLUB AIVI (Club Apparel)to receive messages. Message and data rates may apply – this can be checked with your mobile service provider. Charges are billed and payable to your mobile service provider or deducted from your prepaid account. Consent is not a requirement for purchase.
• Data obtained from you in connection with this SMS service may include your cell phone number, your carrier’s name and the date, time and content of your messages. We may use this information to contact you and provide your requested services. Alerts sent via SMS may not be delivered if the mobile phone is not in range of a transmission site or if sufficient network capacity is unavailable at a particular time. Even within a coverage area, factors beyond the control of the wireless carrier may interfere with message delivery, including the customer’s equipment, terrain, proximity to buildings, foliage, and weather. The wireless carrier does not guarantee that alerts will be delivered and will not be held liable for delayed or undelivered messages.
• For data collection and usage information, please read our full corporate Privacy Policy.
• We will not be liable for any delays in receiving SMS messages, as delivery is subject to effective transmission from your network operator. Carriers are not responsible for delayed or undelivered messages.
• By subscribing to CLUB AIVI  alerts, the user consents to receive multiple automated text messages from CLUB AIVI daily. Message and data rates may apply. (Club Apparel is officially now CLUB AIVI)

If you have any questions, text HELP to XXXX or contact us a Customercare@aivi.com To stop receiving messages, text STOP to XXXX.

 

6th Street  is officially now AIVI.COM Terms & Conditions  – GCC

• Member(s) refers to the user(s) of the AIVI Application and its services, including other persons participating with the Member in using the Services.
• Purchase refers to any Order the Member places on Aivi.com across all available channels, including the Aivi.com Mobile Application, Aivi.com Website, etc.
• Member(s) can earn & redeem points on purchases made across all the available channels of Aivi.com, such as but not limited to the Aivi.com Mobile Application, Aivi.com Website, etc.; this is subject to the Terms and Conditions of Aivi.com and CLUB AIVI.
• For any purchase made by the member, points are accrued item-wise as and when the items are delivered to the member.
• Members must ensure they have completed their AIVI Mobile Application profile to redeem points while purchasing onAivi.com.
• CLUB AIVI (Club Apparel) points will automatically be debited from the member’s CLUB AIVI account at the time of redemption while purchasing on Aivi.com.
• In case of returned purchases which were paid for using CLUB AIVI points completely/partially, the CLUB AIVI points will be credited back to the member’s CLUB AIVI account after debiting points equivalent to the value of Cash on Delivery Charges (if any) and/or Shipping Charges (if any). Member agrees to such deductions of charges that may change occasionally.
• Points redeemed on an order that has been cancelled will be credited back to the Member’s CLUB AIVI account.
• A valid point equal to one (1) United Arab Emirates Dirham. Customers accessing the AIVI mobile app from the Kingdom of Saudi Arabia, Qatar, Kuwait, Oman and Bahrain will receive their currency equivalent benefit in their respective countries.
• CLUB AIVI points are valid for redemption within one year from the date of purchase.
• If the Member changes their phone number on the AIVI Application, the same will reflect in their Aivi.com account.
• The Member indemnifies CLUB AIVI and Aivi.com, their subsidiaries, Partners, platform service providers, marketing service providers, etc., for any usage of Member’s details by these entities to provide a seamless experience to Member at the time of the order and subsequently thereof to provide the Member with information on new offers/products/features/brands etc. to enhance the Member’s overall experience with CLUB AIVI and Aivi.com. CLUB AIVI & Aivi.com, their subsidiaries, Partners, platform service providers, marketing service providers, etc., reserve the right to analyse, interpret, and use Member generated personal and generic data to create a better experience on the CLUB AIVI and Aivi.com platforms.
• The Member agrees to indemnify and hold CLUB AIVI, Aivi.Com, their parents, subsidiaries and affiliates, agents, officers, directors, or other employees harmless from any claim, demand, or damage (whether direct, indirect, or consequential), including reasonable attorneys’ fees, made by anyone in connection with the Member’s use of the site, with Member’s submissions, with any alleged infringement of intellectual property or other right of any person or entity relating to the mobile application, Member’s violation of these Terms of Use, and any other acts or omissions relating to the site.
• CLUB AIVI reserves the right to suspend/discontinue the programme without notice and modify and alter any or all its contents, products and services on the mobile application.
• The Member agrees that for any issues related to order on Aivi.com which could be and are not limited to Product, Service, Delivery, Payments, Refunds, Cancellation, etc., the Member will connect with Aivi.com and understands that CLUB AIVI does not play any role with Aivi.com operations including sale and delivery of products fromAivi.com.
• CLUB AIVI shall not be liable for any issues related to quality of service, wrong delivery of order, order mismatch, poor quality, incorrect pricing, time taken to deliver the order, etc.
• CLUB AIVI shall not be liable for any direct, indirect, special or consequential losses or damages from the use or inability to use the mobile application. Nothing in these terms shall exclude or limit liability for death or personal injury from our negligence.
• To the extent permitted by law, CLUB AIVI loyalty program, features, and integrations with Aivi.com and content on an “as-is” and “as available” basis. We make no representation or warranty of any kind, express or implied, regarding the content or availability of this site, or that it will be timely or error-free, that defects will be corrected, or that the site or server that makes it available are free of viruses or other harmful components. Subject to the previous paragraph, neither CLUB AIVI nor CLUB AIVI directors, officers, agents, employees or contractors shall have any liability for any direct, indirect, special or consequential losses or damages (including, without limitation, damages for loss of business or loss of profits), arising in contract, tort or otherwise from the use or inability to use this site. Nothing in these terms shall exclude or limit liability for death or personal injury resulting from our negligence or that of our agents or employees.